Miro Community Status

Updates on the status of the Miro Community servers.

If you are experiencing problems not listed here, please email support[at]pculture.org.

Feb 17

Service outage: 2012/2/17 10am EST

Our search backend crashed, resulting in errors on some sites/pages.  We’re recovering the indexes now and will respond here when service is fully restored.

Update: service to all sites should be restored.


Feb 16

Service restored.

Service has been restored to all miro sites.


Sites down temporarily

Due to server issues, all mirocommunity sites are down temporarily. We’ll let you know when service is restored.


Feb 11

Listing pages may be blank for a while

We have moved to a new search engine to resolve issues with sorting on listing pages and to resolve some intermittent server errors on search index access. While we reindex your site content, there will be a period when the listing pages are blank. This will resolve itself.


Feb 9

Feed issues resolved take 2.

Although things were resolved on the code end, it turned out there were some server configuration issues preventing feed updates. These have been corrected and the backlog of imported videos is currently running.


Feb 7

Feed issues resolved

We are happy to announce that the issues with feed imports have been resolved; you should see any feeds that you have added recently start importing videos in the coming hours.


Feed update issues

The good news? The outages have subsided.

The bad news? We are having some issues with feeds not updating.

The good news? We know about it and are working to correct it. :-) We’ll post here when we do.


Feb 1

Intermittent outages

Following the 1.8 upgrade, we have been experiencing intermittent outages due to unexpected server loads. We are working to correct the issue.


1.8 upgrade complete

The update to 1.8 is complete! You may notice that certain video listing pages are blank; this is a temporary situation caused by some changes made in this upgrade; it will resolve itself. If you are still experiencing this issue in a day or so, let us know at support[at]mirocommunity.org.

What’s new in this release?

The biggest change that you’ll see is that adding feeds in the admin is now asynchronous. You will be able to add a feed, then continue working in the admin while the feed imports in the backend. This release also resolves issues with long-running feeds timing out, piling up, or blocking the progress of other feeds.

There have also been a number of non-user-facing improvements, especially related to making it easier for interested developers and community members to contribute to Miro Community. If you want to learn more, you can check out the code on github.

What’s coming in the next release?

We’re planning (and have been working on) a major overhaul of the admin to provide a smoother, cleaner user experience. Though these changes were originally slated for this release, we’ve pushed it back so that we can give you the feed import improvements sooner and so that we can focus on really polishing every angle of the admin improvements.

The next release will also feature an overhaul of the default Miro Community theme, changes to how custom themes are made, and improved documentation of how to make a custom theme. The next release will maintain backwards-compatibility for current custom themes, but we are planning to deprecate some aspects of how custom themes are currently set up so that we can provide better theming options in the future. This deprecation will take place over multiple releases in order to allow sites with custom themes to adjust to the changes.

If you have any questions or comments, contact questions[at]mirocommunity.org. We look forward to continuing to improve the service that we provide!


Jan 31

1.8 upgrade - take two! 1/31/12 21:30 EST

Last week, the release was postponed due to a severe bug that showed up at the last minute. We were able to successfully correct that bug and a few others, and today released version 1.8 of Miro Community. We will be upgrading the hosted sites starting at 21:30 EST; again, we don’t expect any downtime, but we will update this blog if any surprises pop up.


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